FAQs
How do I order?
Choose your preferred meal plan, select the options that suit you, add it to your basket and check out online. Once your order is confirmed, we’ll prepare everything fresh for your chosen delivery.
When do the meals get delivered?
Our meal plan deliveries are made on Sundays, ready for the week ahead. Orders must be placed by Wednesday to be included in that week’s preparation.
Are all the meals delivered at once?
Yes. Your full meal plan is delivered together in one convenient delivery, so you’re stocked and ready for the week.
How long do the meals last?
All of our meals are freshly prepared for your delivery. Keep the meals you’ll be enjoying refrigerated, and freeze the meals you’re saving for later.
Can the food be frozen?
Yes — most of our meals freeze really well. As our food is freshly prepared, we recommend putting any meals you won’t be eating that week straight into the freezer.
Where do you deliver?
We currently deliver across selected areas of London.
Delivery availability and charges are calculated based on your location at checkout. If you’re unsure whether we deliver to your area, just get in touch before ordering and we’ll be happy to check for you.
What’s the difference between the Green, Mixed and Protein plans?
The Green Plan is completely vegetarian and plant-based.
The Mixed Plan gives you the best of both, with vegetarian meals alongside a limited number of meat or protein-based meals — up to 3 protein meals on the 5-day plan and up to 6 on the 7-day plan.
The Protein Plan is designed for those who want protein included more often, with an UNLIMITED choice of meat and protein-based meals throughout the week.
What happens if I miss the Wednesday cut-off?
Orders placed after the weekly cut-off may be moved to the following Sunday’s delivery.
Can I change my meal choices after ordering?
If you need to make a change, contact us as soon as possible. Once preparation has started, we may not be able to amend your order.
Are the meals halal?
Yes, the meat used in our meal plans is halal.
Do you cater for allergies or dietary requirements?
Please let us know about any allergies or dietary requirements before ordering. While we do our best to accommodate requests, our kitchen handles multiple allergens, so we cannot guarantee an allergen-free environment.
Can I order just one week without subscribing?
Yes. You can place a one-off order, or choose a subscription if you’d like your meals regularly.
How do I reheat my meals?
Reheating instructions are provided with your meals so you know the best way to enjoy each dish.